Responsible Gambling
We are committed to promoting responsible gambling. Gambling should be a fun and entertaining activity — but for some people it can become a problem. This page provides information and resources to help you stay in control.
Key Principles of Responsible Gambling
- Only gamble with money you can afford to lose
- Set a budget before you start and stick to it
- Never chase losses
- Take regular breaks from gambling
- Do not gamble when you are upset, tired, or under the influence of alcohol or drugs
- Balance gambling with other leisure activities
- Never gamble to try to solve financial problems
Signs of Problem Gambling
Problem gambling can affect anyone. You may have a gambling problem if you:
- Spend more money or time gambling than you intended
- Feel anxious or irritable when trying to cut back
- Lie to family or friends about your gambling
- Borrow money to fund gambling
- Neglect work, study, or family responsibilities because of gambling
- Feel the need to gamble with increasing amounts of money to get the same thrill
Self-Exclusion and Limits
NeoSpin Casino offers responsible gambling tools including deposit limits, session time limits, loss limits, and self-exclusion. To access these tools, log in to your NeoSpin account and visit the Responsible Gambling section of your account settings.
Australian Help Resources
If gambling is causing you or someone you know distress, reach out to these free, confidential services:
| Organisation | Contact | Available |
|---|---|---|
| National Problem Gambling Helpline | 1800 858 858 | 24/7 |
| Gambling Help Online | gamblinghelponline.org.au | 24/7 online chat |
| Gambling Therapy | gamblingtherapy.org | 24/7 online |
| Lifeline Australia | 13 11 14 | 24/7 |
| BeGambleAware | begambleaware.org | Online resources |
18+ Only
Gambling is strictly for adults aged 18 and over. Minors must not use gambling services. If you suspect a minor is gambling, please contact the relevant authorities or the casino's support team immediately.